Frequently Asked Questions
After you find the product you want to buy, select it and use the add to cart button. Then you can go to your cart and complete your shopping. After choosing the delivery type, enter the correct address information. Select the payment type and confirm by clicking the payment button.
You can see the status of your order in your personal account or you can get detailed information about the status of your order by clicking on the cargo tracking number in the e-mail you will receive after the order is shipped. In addition, you can find detailed information on the websites of the carrier companies with your cargo tracking number, or if you wish, you can click on the cargo tracking button and do your research comfortably.
If you cannot complete the payment transaction, we recommend that you try the same transaction from a different internet browser. If the problem persists, contact your bank or contact our customer representatives.
Your password for your membership; It is not possible to reach us due to our security system. In case you forget your password; You can request a new password to be sent to your e-mail address from the "forgot password" link.